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FAQ & Privacy Policy | Pixesk Solutions Gurgaon

At Pixesk Solution, education is more than knowledge—it’s the key to confidence, achievement, and lifelong growth

1. What courses do you offer?

We offer expert-led classes in Languages (English, French, Spanish), Music (Guitar, Piano, Vocal), Physics, chemistry, Maths & Abacus (School Maths, Vedic Maths, Short Tricks), and IT/Professional courses (Digital Marketing, Cloud Computing, Linux) for students of all levels. We also offer Home Tutions

2. How do I enroll / book a demo class?

You can contact us via phone or WhatsApp to schedule a demo session and enroll.

3. How many students are in one class?

Our classes are designed for small groups or individual sessions. Most sessions have 6-8 seats maximum, ensuring personal attention and effective learning.

4. Do you provide study materials?

Yes, students receive customized notes, practice exercises, and learning materials designed for their level and course.

Our main centre is at 2nd Floor, Tapasya Mall, Sector 70, Gurugram, Haryana 122101 — near Artemis Hospital and Medanta, easily accessible from SPR Road, Sohna Road, and Sectors 48–75. We also operate Pixesk Solutions Skill Center at a society community centre in South Gurugram for select programmes. Online classes are available pan-India. Call +91 8368742957 to confirm timings.

5. Is the fee refundable?

Fees once paid are non-refundable as batches and faculty are planned in advance. In the rare event of branch closure or program discontinuation, the institute will offer alternative batches, online sessions, or pro-rata refunds based on the actual full course value.

6. What makes you different from others

We focus on small batch learning, expert guidance, practical exercises, and flexible timings, ensuring every student gains skills effectively and confidently.

7. Where are your Institute located in Gurgaon?

8. What if student misses classes?

Missed classes due to personal reasons, school activities, travel, or illness will not be carried forward. Students are expected to attend all scheduled classes (e.g., 24 sessions) within the assigned timeline.

9.  Can the course duration be extended?

Courses follow a fixed timeline. Extensions, if granted, are at the sole discretion of management and must be formally approved.

Note:
The institute is committed to delivering courses as advertised. In case of unavoidable changes, reasonable alternatives will be offered as per the Terms & Conditions.

Term & Conditions

To ensure academic continuity and discipline, parents and students agree to the following terms upon enrollment:
 

  • Academic Schedule & Attendance: All courses follow a fixed academic calendar. Students are expected to maintain regular attendance and finish coursework within the allocated batch duration. Missed sessions due to personal reasons, school commitments, or travel cannot be rescheduled or carried forward.

  • Fee Structure: Fees must be settled per the agreed schedule or invoice due date. Non-payment may result in temporary batch suspension. Fees once paid are strictly non-refundable and non-transferable to other individuals, courses, or future batches.

  • Faculty & Schedule Adjustments: The institute reserves the right to reschedule timings or assign qualified alternative faculty when necessary to preserve academic quality and curriculum flow.

  • Classroom Conduct & Safety: Respectful behavior and discipline are required at all times. Misconduct or property damage may lead to withdrawal without a refund. Pixesk Solutions is responsible for students solely during their scheduled session within the institute's premises; parents must ensure timely drop-off and pick-up.

  • Online & Hybrid Contingencies: In cases of severe local weather advisories, waterlogging, or district air quality (GRAP) administrative restrictions requiring physical closure, scheduled classes will continue seamlessly in an interactive online format. Pixesk Solutions is not responsible for individual student-side power or internet disruptions.

  • Academic Updates & Media: The institute may document academic milestones, project demonstrations, student performances, and classroom activities for internal progress records and public showcases (including the website and social media). Parents or guardians who prefer that their child's identifiable media not be used for marketing may opt out at any time by notifying management in writing.
     

​Privacy Policy


Last updated: September 2026

  • Who We Are: Pixesk Solutions operates educational training programs from 2nd Floor, Tapasya Mall, Sector 70, Gurugram, Haryana 122101.

  • Data We Collect: When you fill out an inquiry form, contact us on WhatsApp, or book a demo, we collect basic details such as parent/guardian name, phone number, email address, child’s grade/age, and course preferences.

  • Parental Consent for Minors: For students under the age of 18, all inquiries, registrations, and data submissions must be submitted by a parent or legal guardian.

  • Use of Data: We process contact details strictly to respond to course inquiries, schedule demo classes, send operational academic updates, and issue invoices. We do not sell, rent, or share personal data with external marketing agencies.

  • Communication Choices: You may opt out of promotional WhatsApp or SMS updates at any time by replying STOP.

  • Cookies & Tracking: Our website may use basic analytical cookies to evaluate site traffic and load performance without logging personal identifiers.

  • Data Privacy Contact & Grievances: For inquiries regarding stored contact records or personal data, reach out to our team:

    • Phone: +91 8368742957

    • Address: 2nd Floor, Tapasya Mall, Sector 70, Gurugram, Haryana 122101

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